CCM - Component Content Management

VMware, the industry-leading virtualization software company, empowers organizations by virtualizing infrastructure, from the data center to the cloud to mobile devices.  In order to keep up with new customer training needs, the technical publications and training departments are converting all documentation and training materials to DITA.  Andrew is assisting the smooth transition by developing a

Wolters Kluwer Financial Services is the leading worldwide provider of comprehensive compliance, risk management and audit solutions for the financial services industry.  Wolters Kluwer document services solutions provides financial organizations a means to streamline their documentation processes, help ensure compliance with all regulatory requirements, maximize internal resources and reduce turnaround times. Through a number of company acquisitions,

Dun and Bradstreet’s online product offering, DNBi provides commercial credit information for over 126 million companies. DNBi had help embedded within the product, but this content is accessed, written, and presented inconsistently. Country-specific regulations and associated translation needs contributed to D&B’s content challenges. D&B recognized these challenges and adopted a new content infrastructure to improve

Invensys is a global technology and controls company that focuses on industrial automation, rail transportation and controls.  They wanted to move to a component content management (CCM) approach to developing and delivering technical product content.  EverAge assisted Invensys with the selection of a new CCM system by: Documenting the business requirements. Translating business requirements into

MasterCard Manuals and Publications department had a requirement to move content from a proprietary DTD into XML/DITA and publish through a component content management system. EverAge assisted by creating a mapping between the two data structures, which was then used to develop an XSL to transform the XML data into DITA.

Xilinx’s Global Training Solutions (GTS) uses Authorized Training Providers (ATP) to develop and deliver training to Xilinx customers. GTS was seeking operational efficiencies that allow them to keep up with increased demand and support global expansion without scaling up internal resources. To do this they needed a content infrastructure based on SharePoint that provided more

Beckman Coulter Inc., is an international manufacturing company that makes biomedical laboratory instruments.  For every product produced by Beckman Coulter, there is an extensive list of documentation created.  In an attempt to mange this content more effectively, Beckman Coulter assessed the use of a Component Content Management System (CCM).  EverAge was tasked with the analysis